Employee FAQs

Here are some of the questions we get the most. If you have a question and don’t see it answered here, please feel free to reach out to us.

Employee
FAQs

Here are some of the questions we get the most. If you have a question and don’t see it answered here, please feel free to reach out to us.

Core Logo
Core Logo

Core helps people who have individual prescriptions of at least $200 per month access their medications at a significant discount or at no cost. Core covers high-cost medications (those that are at least $350 per month), specialty drugs, orphan drugs, and some high-value drugs. 

Our coverage of high-cost medications includes, but is not limited to:

  • Insulin (All Types)
  • Abilify
  • Actemra
  • Advair
  • Androgrel
  • Atripla
  • Breo
  • Brilinta
  • budesonide
  • Bydureon
  • Canasa
  • Celebrex
  • Cialis
  • Concerta
  • Crestor
  • Cymbalta
  • Dexilant
  • doxycycline
  • Effient
  • Eliquis
  • Elmiron
  • Enbrel
  • Flovent HFA
  • Gilenya
  • Glatopa
  • Glyxambi
  • Humira
  • Invokana
  • Janumet
  • Januvia
  • Latuda
  • Lipitor
  • Lyrica
  • Multaq
  • Nexium
  • Onfi
  • Plavix
  • Premarin
  • Proair
  • Prolia
  • Remicade
  • Restasis
  • Seroquel
  • Singulair
  • Spiriva
  • Stelara
  • Toujeo
  • Viagra
  • Victoza
  • Vyvanse
  • Welchol
  • Xaralto
  • Xolair
  • And many others.

Our Core advocates work behind the scenes to identify the channels through which we can access your medication for the lowest possible price. The point of distribution that we identify as the best route to access your medication will determine how long it will take for you to get your prescription.

Through Core, Adyptation gains access to medications for less through a variety of channels, including free programs from the manufacturer, grants and charities, our international mail order pharmacy partner, domestic wholesale pharmacies, and co-pay cards.

There's a good chance we can fill your medication. We have a fill rate of more than 90% on high-cost medications and a fill rate of more than 98% on specialty medications. Even so, if we cannot fill a medication, we create something called an override, and you can access your medication just the way you did before you started using Core.

Alerts Logo
Alerts Logo

Yes. Although we assign you to a specialty care team, there is no obligation for you to stop seeing the specialist who treats your chronic inflammatory condition. You may find that having at least two specialists between the person or group we assign to you and your own specialist isn't necessary, or you may want the physician you've been seeing before Alerts to see how it works. If that is the case, you are welcome to invite your physician to sign up to become an approved provider! For more information on why your physician may want to become an approved provider, have him or her check out our providers page.

Providers

If your wearable device is compatible with Alerts software, then yes, you can use a wearable device that you already own. Your employer may provide reimbursement if you purchase a device to use with Alerts. Check your onboarding materials for more information on whether that is an option available to you.

Alerts is compatible with Oura Ring and more than 20 Fitbit devices, including the Fitbit Sense. We also are adding Apple Watch to our platform this fall (2021).

To be compatible with Alerts, a Fitbit device must be compatible with the Fitbit app (some older Fitbit models are not compatible with the Fitbit app, which means Alerts is not able to retrieve data from the sensors in those wearables). Adyptation is working to make more wearable devices compatible with its platform, so be sure to check our products page regularly for updates about which devices are compatible with our software.


Products

Still have a question?

We’d be happy to provide an answer!

Still have a question?

We’d be happy to provide an answer!

Have a question about Core or the Alerts app?

If you need help with our software or have a request for a new feature, reach out to us through our Support page.

Have a question about Core or the Alerts app?

If you need help with our software or have a request for a new feature, reach out to us through our Support page.